Grievance Policy and Procedures
STUDENT GRIEVANCE POLICY & PROCEDURES
Students at Cobb Beauty College who have a grievance should inform an instructor. If an instructor is not available, he/she may turn to an administrator to hear his/her grievance. Any/all grievances should be submitted in writing by the student.
If an administrator or instructor cannot resolve the grievance to the student’s satisfaction, the student may pursue the grievance with the owner of the school. If the owner cannot resolve the grievance to the student’s satisfaction, the student may pursue the grievance with the Council on Occupational Education (COE). The student may contact COE at 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350, or by telephone to 800-917-2081, or 770-396-3898, or by fax to 770-396-3790, or the website at www.council.org/. A student should be aware there are timeframes involved when filing a grievance with COE and should contact them as soon as possible.
Students who do not follow the procedures as published in the Grievance Policy will be held accountable for any costs including: attorney fees, court costs, monetary damages, or any charges that the school encounters.
A copy of any/all student complaints, grievances and/or concerns is kept in the student’s file.